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Sustainable Impact

Reinventing for Impact

Sustainable Impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. It is fundamental to our strategy – fueling our innovation and growth, strengthening our business for the long term and enabling us to develop and deliver the best solutions to our customers.

Our Sustainable Impact Pillars

Our approach covers a broad range of sustainability issues across three pillars: Planet, People, and Community.

We prioritize issues to address based on their relative importance to our culture, business success and sustainable development.

Sustainable Impact Delivers

Business Value

Sustainable Impact helped HP win

       BILLION in new sales in 2020


HP is recognized as one of the world’s most sustainable companies.

Engaging Stakeholders and Identifying Priorities

We gain valuable insight through our regular engagement with a range of stakeholders—including employees, investors, suppliers, customers, peer companies, public policymakers, industry bodies, nongovernmental organizations (NGOs), sector experts, and others. These interactions (including our updated materiality assessment in 2019) build our collective intelligence, help us prioritize critical issues, and provide insights on emerging opportunities and risks.

We have set aggressive goals related to several material topics to manage performance and drive long-term progress. HP also supports the United Nations (UN) Sustainable Development Goals (SDGs), and remains committed to driving progress on goals that are closely aligned to our Sustainable Impact strategy.

Sustainable Impact Governance

Sustainable Impact serves as a guiding principle for delivering on our corporate vision—to create technology that makes life better for everyone, everywhere. In order to be successful over the long term, we know that we must not only create value for our shareholders, but also create a brighter future for all of our stakeholders.

Our governance structure supports this vision. We embed Sustainable Impact at all levels of the company, and encourage our executives and all employees to innovate and drive progress with an eye toward Sustainable Impact.

Our executive leadership team, led by our CEO, has overall responsibility for Sustainable Impact as part of our business strategy. All members of the executive leadership team oversee Sustainable Impact targets relevant to their organizations. Annually, executive compensation is tied, in part, to demonstrating performance against these environmental and social objectives, including diversity, equity and inclusion.

The HP Board of Directors’ Nominating, Governance and Social Responsibility (NGSR) Committee oversees the company’s policies and programs relating to global citizenship and the impact of HP’s operations as well as other legal, regulatory, and compliance matters.

The Sustainable Impact Steering Committee provides additional oversight and is made up of representatives from across HP’s business units and global functions. Also, our HP Racial Equality and Social Justice Task Force is setting measurable goals that will drive sustainable impact when it comes to racial equality.

In 2018, Personal Systems, Print, and 3D Printing developed and approved their own Sustainable Impact strategies. These strategies are being managed and driven by dedicated representatives within those businesses, who report to executive leadership on progress. To further embed Sustainable Impact throughout the company, starting in 2021, HP’s employees are encouraged to set annual performance goals related to driving Sustainable Impact in their roles and on their teams.

Additional Information

For more information and details on our efforts, please view our Sustainable Impact Report at


Our Mission

  • Transform our entire business to advance a more efficient, circular, and low-carbon economy.
  • Enable our customers to invent the future through our most sustainable portfolio of products and services.

How We’re Driving Progress

We are striving to design and deliver our most sustainable portfolio – adhering to robust sustainable design principles, pursuing a strategic shift toward circular, service-based business models, and continuing to offer robust product repair, reuse, and recycling programs. Climate change is one of the most significant and urgent issues facing business and society today. The science is clear, the impacts are serious, and action is essential. We are working to reduce our carbon footprint through ambitious greenhouse gas (GHG) emissions reduction goals, investment in renewable electricity, and advances in product energy efficiency. Our Scope 1, Scope 2, and Scope 3 GHG emissions reduction goals have been validated by the Science Based Targets initiative, including classification of our Scope 1 and 2 target as consistent with levels required to keep global warming to 1.5°C.

And, we apply our expertise, scale, and resources to help regenerate the natural systems on which we all depend – helping to keep plastic out of the ocean and in the economy, and tackling deforestation within and beyond our supply chain.

Sustainable Impact Goals and Progress

Greenhouse Gas Emissions Reduction Goal
Reduce HP product use GHG emissions intensity by 30% by 2025, compared to 20151

Progress through 2019
decrease in product use GHG emissions intensity since 2015

Renewable Electricity Goal
Use 60% renewable electricity in our operations by 2025 and achieve 100% by 2035

Progress through 2019
Renewables accounted for
of our global electricity consumption

Recycled Plastic Goal
Use 30% postconsumer recycled content plastic across HP’s personal systems and print product portfolio by 20252

Progress through 2019
of total plastic used was postconsumer recycled content plastic


Product use GHG emissions intensity describes the performance of our portfolio, taking into account changes to product mix and business growth. HP Product use GHG emissions intensity measures per unit GHG emissions during anticipated product lifetime use. These values are then weighted by contribution of personal systems and printing products to overall revenue in the current year. These emissions represent more than 99% of HP product units shipped each year, including notebooks, tablets, desktops, mobile computing devices, workstations, displays, and digital signage; HP inkjet, LaserJet, DesignJet, Indigo, Scitex, and Jet Fusion 3D printers; and scanners.


Recycled content plastic (RCP) as a percentage of total plastic used in all HP personal systems, printer hardware, and print cartridges shipped during the reporting year. Total volume excludes brand-licensed products and after-market hardware accessories. Total RCP includes postconsumer recycled plastic, closed-loop plastic, and ocean-bound plastic used in HP products. Personal systems plastic is defined by EPEAT® eco-label criteria. Subject to relevant restrictions on the use and distribution of materials destined for recycling and/or recycled feedstocks.


Our Mission

  • Enable all people who help bring our products to market to thrive at work, at home, and in their communities.
  • Embed diversity, equity and inclusion in everything we do.

How We’re Driving Progress

Better innovation and business growth come from diverse, empowered people and teams. We champion respect for human rights in our operations, supply chain, and in relation to our products. Within our business and across our value chain, fostering diversity, equity and inclusion is a business imperative and essential to serving our global customers. Furthermore, we are committed to creating inclusive technology that affirms human dignity, promotes independence, and unleashes creativity. Our investments in human capital development help to make HP the best place for employees to grow and develop. Fueled by the talent, diversity, and drive of our employees, we invest in their career growth and are passionate about supporting the inclusive culture and growth mindset on which our success depends.

Diversity, Equity and Inclusion

Innovation at HP springs from the diverse perspectives, knowledge, and experiences of our employees. We strive to create an inclusive workplace where people can bring their authentic selves to work. Diverse teams create transformative solutions that better serve our customers and advance how the world works and lives. To find and keep the very best people, we embrace and celebrate our differences, and take a stand for equity and belonging.

Our commitment starts at the top. HP’s Board of Directors is one of the most diverse of any U.S. technology company. We are also among the top technology companies for women in executive positions. Women represent 29.6% of the company’s full-time executive positions, and 32.3% of full-time directors.3

HP is committed to embracing a culture that is not only against racism, but is actively anti-racist, and to using HP’s platform, technology, and resources as a force for positive change. We aim to build measurable and sustainable impact for our employees, our industry, and our community.

Bold Goals to Advance Racial Equality and Social Justice

The vision of the HP Racial Equality and Social Justice Task Force is to do our part to end systemic racism and inequality. Our strategy involves identifying and executing on the biggest opportunities we have as a company to drive societal change, first in the U.S., then globally. As such, we have developed the following goals for HP:

Double the number of Black and African American executives by 2025

Double Black and African American promotion rates and technical representation by 2025


Achieve 90% ( up from 84%) in inclusion index score for Black and African American employees in 2021


By 2022, 10% o f HP’s diversity spend with Black and African American suppliers


By 2022, 10% of HP’s supplier account managers are Black and African American

Driving Sustainable Impact throughout the Supply Chain

Develop skills and improve wellbeing of 500,000 factory workers by 2025, since the beginning of 2015
Progress in 2019
supplier factory workers participated in seven programs at supplier sites in five countries during 2019, bringing the total to 266,400 workers trained since the beginning of 2015, 53% of the way to our goal
Double factory participation4 in our supply chain sustainability programs by 2025, compared to 2015
Progress through 2019

increase, compared to 2015


As of October 31, 2020


Does not include participation in RBA audits. Participation is quantified by those programs that go beyond audits to build supplier capabilities to meet our standards. This includes deep dive assessments, weekly reporting of labor metrics, and procurement engagement.


Our Mission

  • Unlock educational and economic opportunity through the power of technology.
  • Improve the vitality and resilience of our local communities.

How We’re Driving Progress

HP has a global footprint, with operations around the globe and customers, partners, and suppliers worldwide. We embrace the opportunity and responsibility to positively impact the communities where we live, work, and do business. Our employees contribute time, resources, and skills to help build vibrant, resilient, healthy communities. Through our products and solutions, global programs, and strategic partnerships, we are helping deliver quality technology-enabled learning that engages students, empowers educators, and unlocks economic opportunity.

Community Giving and Volunteerism

By leveraging our scope and scale, together with strategic local partnerships, we aim to connect our communities to greater economic and social opportunity through technology and protect our shared environment. We create positive local impact in the communities where we live, work, and do business, through corporate contributions, the work of the HP Foundation, and employee giving and volunteerism.

Focus Areas

Technology-enabled education and skills-building Environmental stewardship, resilience, and disaster recovery Inclusion and empowerment for underrepresented and marginalized people

40 Days of Doing Good

Our annual 40 Days of Doing Good campaign takes place each year in May and early June. In 2019, 2,980 HP employees in 27 countries volunteered 2,150 hours on approximately 200 projects. Among the many activities were a digital literacy project.

Sustainable Impact Goals and Progress

Community Giving Goal

Contribute $100 million in HP Foundation and employee community giving5 by 2025 (cumulative since the beginning of 2016)

Progress Through 2019

$35.17 million
in HP Foundation and employee community giving

HP Life Goal

Enroll 1 million HP LIFE (Learning Initiative for Entrepreneurs) users between 2016 and 2025

Progress Through 2019

since 2016

Employee Volunteering Goal

Contribute 1.5 million employee volunteering hours by 2025 (cumulative since the beginning of 2016)

Progress Through 2019

employee volunteering hours

Learning Goal

Enable better learning outcomes for 100 million people by 2025, since the beginning of 2015

Progress Through 2019

More than
28.7 million
student and adult learners since 2015


HP’s Response to COVID-19

The COVID-19 pandemic has challenged all of us—businesses large and small, local and national governments, families, and individuals—in ways few of us could have imagined.

The wellbeing of our employees, partners, customers, and their families is our number one priority, and we have taken a wide range of actions across our business to keep people safe. Since the onset of the COVID-19 pandemic, we have taken an integrated approach to helping our employees manage their work and personal responsibilities, with a strong focus on employee wellbeing, health and safety. In an effort to keep our employees connected, we focused our efforts in four key areas: Education, Health and Wellbeing, Family Support and Work Flexibility, and Community. We swiftly took action to protect our people in line with public health guidance — pivoting to work from home, prohibiting business travel, restricting site access, and implementing enhanced sanitization processes.

At the same time, we remain committed to supporting communities around the world. HP and the HP Foundation contributed financial resources to support affected communities. Together with nonprofit partners, we launched and promoted several initiatives aimed at supporting teachers, students, and school districts through a range of digital and printed educational resources.


Includes valuation of employee volunteer hours, employee donations, HP Foundation match, and HP Foundation grants.

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© 2020 HP Development Company, L.P.